Its a set up we live in. In this country, this has become the norm of claiming wastages in the bill legitimately - which though tagged as wastage but actually it is making charges and overheads plus inventory carrying cost. Now blaming the jewellers alone is incorrect. I am listing the immoral side of the customers / buyers.
(1) Making gold into an ornament is a heavily labour intensive work - not any simple labour but it involves highly skilled workmanship. I am not even counting the designing here which is very very important in bringing the final product. The making charges mostly depends on the complexity of the design but the workmanship is involved in each gram that goes into the jewel. So complex designs take more workmanship so more wage and simpler designs take lesser wages. You may see the same reflecting in wastages too. Making charge would be relative to the work involved so it may take 5 to 8% of the grammage cost of material.
(2) The king customer walks into the jewellers outlet and he need to be received by staff, greeted and shown many many designs before he chooses one piece. Now here what about the shop overhead such as rent for the place which is usually placed spot on a main bazzar, the Air conditioning, the safe storage of those jewels, the staff that attend and show all the designs? Would the customer king be satisfied if the jeweller only shows 3 or 4 pieces and ask to select from those? Each has their own liking and the design offered will have to wait till it is seen by the king who like that piece.
3. As those pieces are sitting into the chest for months before being liked by some customer king, the material cost - gold bought and used to make that ornament and the making charges paid to the gold smith incurs interest say for 4 to 6 months - i.e., half years practical rate of interest becoz bankers rate of interest isn't applicable as it will not be practicable to fund working capital from bankers loan. That may work out to 12-14% pa which for half year is about 6-7%.
All these added together makes a 14% to 22% wastage with zero making charge depending on the design complexity.
Alternative model:
If the king customers are okey with browsing the designs in paper and confirms order by paying some advance, the jeweller is going to get the job done and verifies quality finish and hand over the jewel to the king customer who ordered.
In this case, the jewel could be delivered without wastage, no inventory carrying cost as the stock is delivered immediately thereby a good 7% is saved plus risk of not selling is avoided. But the reasonable making charge and profit should be borne by the customer king. Of course nothing comes for free.
Are the customers kings are honest enough to take the alternative of browsing the design in book, select and pay an advance and honestly pay for the making charges?
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